Capital Group Benefits was established in 2000 as a full-service insurance agency specializing in group plans and providing a personal and customized approach to your benefit needs.
As the costs of healthcare continue to rise, employers are making decisions to either reduce the benefits they offer or share more of the costs with their employees. Neither solution is considered employee or employer positive. Over the last few years, the industry has provided new and innovative solutions for us to better assist our clients when determining their group plans. Capital Group Benefits utilizes partner relationships, online tools and past experience to bring all the best solutions to the table to provide you the peace of mind needed when selecting group benefits. In doing so, we work with key strategic partners to ensure the best benefit options are available for our clients. Our Partnership & Endorsements page speaks in more detail of partnerships and our customer service.
Our approach is five-fold... Meet Analysis Tools Implement Service
Whether you are using your benefit package to attract and retain employees, or you are wanting to offer a more basic benefits package focusing more on cost, our team at Capital Group Benefits will help you develop a customized benefits package by listening to your needs, strategizing through the different plans, and being creative in your offerings. You can be sure that the coverage you receive is of the highest quality, as we work with top-rated insurance carriers like: United Healthcare, Cigna, CareFirst, Anthem, Aetna, and many more. For more information on group health insurance and finding the perfect plan, contact the Capital Group Benefits office today 703.753.8888
Capital Group Benefits approaches a solution for your benefits through strategy and analysis. We take the time to understand your current benefits solution through thought provoking questions. Such as why are the benefits you currently have important to you and what would you change in your existing offering. By gathering this information we can apply best practices like creating an action plan, crunching the numbers, and talking with multiple carriers to provide you a creative solution for your benefits.
When it comes to implementing a new benefit year, Capital Group Benefits understands our groups need an integrated, efficient, and easy-to-use system in place to expedite enrollments, cut down on errors, and bring peace of mind to their employees during enrollment season. We take pride in vetting top-of-the line tools designed to meet and exceed the needs of our groups. Our entire team is involved in picking the tools we offer to our clients. We meet with the developers and sales team to discuss what benefits the tool provides and we test each tool in house to ensure it performs as designed.
To ensure your open enrollment benefits are implemented properly, Capital Group Benefits offers a personalized approach with your HR team and employees during the open enrollment process through face-to-face, virtual (through online meetings apps) and phone conferencing meetings. We work directly with the HR team to design visual presentations to be distributed to the staff. All necessary documents are provided to include forms, benefit plan designs and certificates of coverage on your benefit elections.
The level of service Capital Group Benefits provides our clients sets us apart. We see each of our clients as a partnership, even part of the family. Whether you have new enrollments or terminations, billing and claim issues with your carriers, or an employee who lost an ID card, we provide the same commitment and excellence of service to each issue. Everyone, from the service staff, account managers, to the brokers are all involved in resolving our client issues. Our goal is to provide you a resolution to your issues.