|Shannon and the team at Capital Group Benefits worked tirelessly to find the right insurance package to meet the needs of our employees while constantly considering the expense to us as a small business and our employees. We have an extremely complicated population and I didn’t think we would even be able to offer a comprehensive medical plan that met the needs of the employees and was financially viable. In the end, they met both requirements and I couldn’t be happier with the job Shannon did. Shannon and the team really worked to understand the dynamics of our business and think outside the box to find solutions to today’s challenging health insurance environment. I am happy to be a reference to anyone considering Capital Group Benefits.|
|I have had the privilege of working with Jay Booth and his team at Capital Group Benefits for 6 years and continue to be impressed with their above and beyond approach to providing exceptional customer service. Whenever I need assistance for any type of benefits issue, from difficult claims to COBRA laws to individual policies for employees with unique circumstances, I know that I can trust Jay and his team to help me to the best of their ability. They offer everything I could want from a broker- immediate response time, in depth knowledge of the healthcare industry, understanding and compassion for my employees- all with top-quality professionalism and a friendly smile on their face because they are happy to help. Every year when I work with Jay during the renewal process, I appreciate his non-biased support as he works to understand our business goals so that he can assist us in picking the best coverage for our employees and the organization. I find the services provided by Capital Group Benefits to be invaluable and have only high praise to share about my experience with them. I welcome phone calls or emails from any potential clients interested in learning more about their outstanding team and services they have to offer.|
|Your endless efforts and meticulous methods of client-relations has brought a sense of security to my family’s healthcare. You are an asset to my family and my employees. We just can’t say enough about the hard work and the quality that you always help us with. I am glad to be a testament to anyone who has any question about the CGB.|
|We have saved significant time and money in the past 18 months since we started working with Capital Group Benefits. The team is incredibly responsive and helpful — they have worked directly with my employees and the insurance companies on my behalf, keeping hassles to a minimum. I can always count on a quick response to any question and have found their advice to be valuable and given with my best interests in mind. I would strongly recommend CGB to any business looking for a great partner for its insurance needs.|
|Shannon at Capital Group Benefits really took the time to listen and learn about our unique situation. Only then did she present us with options that truly met our businesses’ needs. Having worked on the delivery end of healthcare for over a decade the only constant has been change. Shannon did a wonderful job of bringing me up to speed on the latest products & how they could provide the most value for based on our current situation. Once we became a client, the problems have been few & far between, but when an issue arises, I’m thrilled at how promptly the response from Shannon and CBG has been.|
|As the CEO of TelNet Of Virginia, Inc., I look for partners that can provide us with exceptional customer service and have a superior grasp of knowledge that would benefit our business. Traits I hope we provide daily to our clients. After struggling for years with continued rising health insurance costs, we were very fortunate to have found Shannon Joy with Capital Benefits Group. Not only did Ms. Joy, truly understand her industry, she was also able to present all our options in a way that made it quite easy to know what to do next. When dealing with a 34% rise in insurance costs, options were far and few between, but Ms. Joy found the answer that was good for us as a corporation and also for our employees. The results Ms. Joy and Capital Benefits Group provided our company are the reason they will continue to be a strong partner with us for years to come.|
|My experience in working with Mr. Booth and his very qualified staff over the past several years has been nothing short of outstanding. Mr. Booth has worked closely with me and my employees to ensure maximum coverage of my employees at the best possible price. I have found Capital Group Benefits functioning almost as an appendage to my company knowing that Mr. Booth and his staff working in tandem with me do their utmost to assist me and my employees.|
|Shannon and Katie have been a great help enabling us to meet our healthcare needs for our employees. I like having them take the load off our back getting new employees set up with their benefits package and dealing with the insurance companies. For a small businesses like ours that means I can spend more time with clients in billable time than nonbillable overhead time. As our needs have grown, Shannon and Katie have also been very responsive providing us with not just choices but expertise to make decisions on how to add to our employee benefits package. Basically my partner and I see them as a part of our team and we’re glad to have them on our side.|
|Shannon and Chris are absolutely wonderful! They always make themselves available for any questions/concerns and have kept our team informed about all our insurance options. We really feel like our needs are being met and couldn’t ask for a better team!|
|It has been a great experience working with Jay Booth and Shannon Joy at Capital Benefits Group. They have helped us maneuver all the obstacles in the world of employer paid benefits so we could offer a complete, cost effective and competitive benefits package to our employees. Without their expertise, we would have just been guessing at a solution. We have used Capital Benefits Group for almost two years and look forward to many more renewals with them. They stay on top of all the latest benefit trends so we can be assured our employees will have the best options available to them each year. Thank you for a great experience CBG, you are invaluable and a time saver!|
|Our company was looking for ways to cut down cost without having to sacrifice the quality of benefits our employees were receiving, we thought paying top dollar will always give us top quality but we were wrong. Capital Group Benefits is the true definition of “Insurance Made Easy”. They sent us 2 wonderful agents, Shannon Joy and Katie Harvey who walked us through the intricate world of health insurance. Processes and insurance lingos were broken down to simple, efficient and easy to understand terms that helped us make our decision in no time. We used to pay for what Shannon calls the “Cadillac” of health insurance, a very expensive health insurance package that limited us to add more value added benefits to our employees. Now, besides the health insurance, we are also providing our employees with dental, life and long term disability insurance all of which to no cost to the employee! Capital Groups Benefits are simply A W E S O M E ! ! ! Thank you guys and more power to you!|
|At our very first meeting with Jay Booth, we were extremely impressed with the options presented to us. Everything was explained to us in layman terms. Jay made us feel comfortable and at ease in our decision making. The staff has always been very professional, polite and courteous. Chris and Katie have been extremely patient in answering our endless questions. They are always ready to lend a hand and are genuine in their concern and compassion for their clients. This is a company that I would highly recommend to anyone looking for someone to handle their insurance needs. Words truly cannot express our tremendous gratitude for Capital Group Benefits. Thank you CGB!!!!|
Katie … Thanks so much. You are so professional and knowledgeable and your follow up is excellent. They are lucky to have you there.
It has been a pleasure working with Shannon Joy and the staff of Capital Group Benefits. I have been an administrator for physician practices for over ten years and have worked with many benefit representatives during those years. Shannon and Capital Group Benefits is definitely a cut above the rest. They are responsive to all my needs, efficient, pleasant and professional. They built a relationship with the two practices I manage and if I have any questions, issues, or problems, I know I can count on Capital Group Benefits to help me. It is a rare quality to find a business that actually listens to the unique needs of my business and then be able to find programs that fit MY needs!I am so grateful to have found Capital Group Benefits and look forward to a long working relationship with them!